Return & Refund

We stand behind the quality of our products and guarantee our workmanship 100%. Any defects or errors on our part will result in a replacement at no charge. We typically do not accept returns due to user error such as incorrect selection of sizes, designs, colors, etc.

Cancellation & Modification

If you change your mind about your purchase, please sending us an email to [email protected] and provide your order number and the modification you would like to make. We’ll confirm once the modification or cancellation has been made.

Your order is only eligible to be cancelled and modified within 02 hours of placing the order. After that time, the order is locked for processing and can no longer be cancelled. 

Please be informed that:

  • A management and transaction fee (20% of your total order value) will be applied for the cancellation.
  • We are not guaranteed to deliver your order in timely manner if your order needs design modification as it will take us much longer to modify your design in this holiday seasons
  • Items can be return/exchange and get a refund within 30 days of receiving the product, in an unlikely event of the damaged, defective or wrong item delivered to you.

NOTE: Please keep in mind that purchasing means accepting all the terms mentioned above.

Refunds

We are committed to providing you with the absolute best products, and are happy to replace your order for any of the following reasons:

The product is flawed.

The print quality is poor.

The product you received is different from the product originally represented on our site.

Please email us at [email protected] with a photo of the product you received along with detail shots you wish to include. We will use this information to look into a replacement and prevent future errors. Our customer service team will review your claim. If your claim is approved, we will provide you with a replacement free of charge.

For all other requests please email us at [email protected] . Our customer service team will review your claim. If your claim is approved. Please allow 3-5 business days for a refund to appear.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at here

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] Our customer service team will review your claim. If your claim is approved, We will send you a replacement and we don’t need you returning the defective product.